Customer Support

Netsol always cares about customers voice and doing it's best to provide better support.
- in-depth technical support, building relationships based on win-win strategy.

Also Netsol keep trying to improve product qulity and reliability continuously.
- comply with world wide standard quality assuarance levels. - tight control on foundry and test house to insure better quality and reliability level.

Netsol always cares about customers first with rop priority on quality.
We will keep doing our best to satisfy our customers by delivering best value.

- New Die
- Die Revision -> PCN Submit
- New System Launching -> Customer Requirement

- Issuance and control of PCN
- The notification of customers stationg the changes made in thr raw / supplementary materials, design, or
  process of a mass produced product.

- Effectively handling claim
- Preventing the recurrence of the same problem

Our major customers, each according to their own evaluation standards in areas such
as Technology, Quality, Responsiveness, Delivery, Cost, Periodically conduct comparative ranking
and rating for their Semiconductor suppliers.

- Technology : Tecnology & Roadmap Alignment, Product Leadership
- Quality : Quality Perfomance (In Process & Field), FA TAT, Technical support
- Delivery : On time Delivery, Linearity, Supply Flexbility